By creating an online account, you can avoid the need to call the IRS for all sorts of questions. And you can make a variety of payments online.

You can request a transcript or audio recording of your trial for an appeal. Here's how.

Alumni have flocked to Union Institute's now-dormant Facebook page and other online groups claiming they can't get their transcripts.

I don't how CBS gets away with not releasing the transcript. As a journalist when you do a full interview you are happy to release the full transcript you should be happy to release it.

You also can get account transcripts that include wage and income records. You can make a payment online, set up payment plan options, or check your balance to see how much you still owe the IRS.