By creating an online account, you can avoid the need to call the IRS for all sorts of questions. And you can make a variety of payments online.

Alumni have flocked to Union Institute's now-dormant Facebook page and other online groups claiming they can't get their transcripts.

You can request a transcript or audio recording of your trial for an appeal. Here's how.

You also can get account transcripts that include wage and income records. You can make a payment online, set up payment plan options, or check your balance to see how much you still owe the IRS.