In Microsoft Word, templates are pre-designed documents that you or someone else (such as Microsoft) creates to use as a pattern for a project. The template could be for a business card, brochure, ...
The quickest way to illustrate the workflow process at your organization may be to simply scrawl it on a whiteboard, but that means you'll have to change it every time there's a promotion or new hire.
When you need to think inside the box instead of out of it, rely on Microsoft Word to help you go square. Add boxes in your Microsoft Word documents when you need to insert check boxes, places for ...