Using those best practices, companies found that they were able to improve and standardize their data center operations. But important topics such as security, financial management, the relationship ...

The upgraded best practice framework ITIL Version 3 includes guidance on how to get processes in place to optimize IT service delivery and management. For IT shops looking to adopt a best practice ...

It’s no longer the hot new thing. In fact, it never was the hot new thing. Rather, it’s just an old idea that continues to gain adherents and remake how IT operates. Not too shabby when you think ...

Roughly two years ago we wrote a newsletter on the potential use of IT Infrastructure Library (ITIL) to, among other things, improve WAN management. ITIL was originally defined in the 1990s by the U.K ...

SCHAUMBURG, Ill.--(BUSINESS WIRE)--Enterprises adopting frameworks to create value for their stakeholders often believe that they need to select just one to implement. A new white paper from AXELOS ...