Forbes contributors publish independent expert analyses and insights. Ron Schmelzer covers AI and data best practices at Forbes since 2018 Around a decade ago, as AI gained renewed attention, one of ...

A strategic layer defines business outcomes, prioritizes automation opportunities, establishes value metrics, and aligns initiatives with regulatory and ethical expectations. A governance layer ...

Intelligent automation is quickly becoming a game-changer for businesses looking to stay competitive in an increasingly digital landscape. From streamlining repetitive tasks to enhancing accuracy ...

Automation projects in organizations are often small-scale and bottom-up, so I was pleased to learn that at least one large company, Johnson & Johnson, is taking a broad enterprise-wide approach to ...

Financial institutions are using intelligent automation to optimize productivity, reduce costs, transform insights, and elevate customer engagement In pursuit of greater operational efficiencies, ...

STAMFORD, Conn.--(BUSINESS WIRE)--One half of all enterprises will use integrated intelligent automation technologies to optimize digital efficiencies by 2026, say analysts with Information Services ...

The rise of advanced technologies, namely intelligent automation, enables insurance firms to improve the customer experience, streamline processes and cut costs. IA tools such as artificial ...

Virtual chip with gear icons embedded on a digital circuit grid. eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn ...

Silverback AI Chatbot has announced the introduction of its next-generation AI Agents, a major advancement in conversational technology designed to transform how organizations automate communication, ...

Accounting and finance functions used to be more siloed, but now they are called on to leverage their expertise across every area of business, from identifying operational inefficiencies, to ...

Bank and credit union leaders are eyeing intelligent automation as a path for growth and improvements in fraud detection, customer service and other areas, according to new research from American ...

Consumers are increasingly conscious of the environmental impact of their purchasing decisions. While cost and speed of delivery used to be the primary selling points of a product, there is a clear ...