Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

Cloud PBX is an internet-based virtual PBX system that routes and manages calls. Learn how it compares to on-premises PBX and ...

Alexandria Technical & Community College in Alexandria, Minn., recently switched from a traditional, on-premises phone system to a cloud-based phone system that allows instructors and staff to make ...

Major telecommunications carriers are phasing out “POTS” — the copper-wire, analog “plain old telephone system” many businesses still use. And with CDC data showing that only about 23 percent of U.S.

Even with all the communication methods available today, a modern business phone system is still the core hub for certain businesses. For instance, restaurants, doctors’ offices, and retail shops ...

Searching for a scalable phone solution for your growing team? Learn which providers made our list of the best cloud phone systems. As more organizations rely on internet-based communications, cloud ...

Why make a change when what you have seems to work? Six or seven years ago, that was the question Joni Leuthardt asked herself as she considered the phone system at Alexandria Technical and Community ...

4-Line Phone Systems: Who Needs Them & Why They Still Matter in 2025 Your email has been sent Discover how four-line phone systems offer reliable, simultaneous call handling and how they integrate ...

There seems to be an assumption in the unified communications and collaboration industry that premise-based phone systems are a thing of the past. It is certainly true that many organizations are ...

In today’s business world, communication is everything. Your customers need to reach you, and you need to be able to contact your employees. So if your phone system goes down, it can seriously impact ...

As businesses expand, they typically require a phone system capable of handling more than one call at a time. When you have multiple employees, you want them to be able to make or receive calls as ...