I’ve blogged often in the past few months (here, for instance) about the emerging platform operations model and how it creates a more intimate, dynamic relationship between the tech stack and business ...

Many financial services organizations have already begun the process automation journey. For some, the pandemic was a forcing function to adopt digital services. For others, digital transformation ...

LONDON--(BUSINESS WIRE)--The new Business Process Outsourcing Services market research report from SpendEdge indicates an incremental growth during the forecast period as the business impact of ...

The business process services (BPS) industry was once celebrated for cost efficiency through standardised processes, large-scale transitions and SLA-driven outcomes. Today, we stand on the verge of a ...

KNOXVILLE, Tenn. (WATE) – Scams take many forms, but all have the same goal, taking money from the unsuspecting. Their tactics sometimes involve masquerading as lawful agents, bullying people into ...