Originally called the NetworkStreaming SupportDesk, the company earlier this year rebranded its appliance as well as itself under the Bomgar name. Regardless of its moniker, the Bomgar Box is ...

Remote desktop software is critical for many businesses, enabling users to access computers from a remote location. This can be incredibly convenient for a variety of reasons—for example, IT admins ...

Please note: This item is from our archives and was published in 2017. It is provided for historical reference. The content may be out of date and links may no longer function. Q. I have become the ...

Dameware Remote Everywhere boasts impressive security features, but it disappoints in its ease of use and performance: we experienced several crashes during testing. Why you can trust TechRadar We ...

Family support technicians the world over gave a cheer about 18 months ago when Google released Remote Desktop, a free remote-access Chrome extension that let you support PCs from afar. While Google’s ...

Apple @ Work is brought to you by Kandji, the MDM solution built exclusively for organizations that run on Apple. Kandji is a modern, cloud-based platform for centrally managing and securing your Mac, ...

Early reviews of the Surface Pro X suggest that Microsoft’s new $1000 tablet looks great, gets decent battery life, and performs well… when you’re running apps that have been ported to run on Windows ...

Ever sat on the phone for what seems like hours with a support technician asking you an endless series of questions as he tries to puzzle out what’s wrong with your PC? It’s an almost-universal ...

Microsoft Remote Desktop received several new features in a new update. The update brings support for RDP files and RDP URIs Microsoft Remote Desktop also recently received a significant update that ...

Fraudsters who use remote desktop support programs while scamming their victims have made it difficult for at least one legitimate IT company to convince users that it's not trying to steal their ...