It’s not hard to find examples of the cost of poor reputation management. Twitter may be a particularly outrageous case. After all, destroying much of a 44B$ asset in less than a year ought to be ...

(Ad) The recent pandemic had many of us spending much more time close to home, and we often got to know our neighborhood businesses better. Supporting local businesses like the pizza shop down the ...

(Ad) Every business owner knows that their online reputation is one of their most valuable assets. It is also an asset that can be easily damaged. So how can you safeguard your reputation and ensure ...

Shouldn’t a reputation management have a firm hanlde on preserving its own reputation? On that front, things are not looking good for Hartwick Health, a healthcare reputation management startup based ...

Your online reputation is what users can learn about your brand within a few seconds. But today, it’s not only about what users might think. We also need to care about AI. In this article, you will ...

David James is CLO at 360Learning, host of The Learning & Development Podcast and former Director of L&D for The Walt Disney Company. As a learning and development leader, do you ever get frustrated ...

I’ve helped several brands with their online reputation management (ORM) during my digital marketing career. Unfortunately, most of this work involved trying to help the brands recover from a crisis.

When was the last time you purchased a product or used a service provider without checking online reviews? It should come as no surprise that most consumers—74 percent, according to a Consumer Reports ...