Microsoft is filling out its Dynamics 365 CRM/ERP line-up with more modules and tools as part of its Dynamics 365 "Spring '18" update that will start rolling out in April 2018. Microsoft will be ...

Microsoft is expanding its Dynamics 365 service with new online commerce and retail store management capabilities, among other features. The Commerce and Connected Store applications will extend ...

Microsoft Dynamics 365's Viva Sales update leverages generative AI to boost productivity and strengthen customer relationships.

Dynamics 365 AI for Sales will be designed for both salespeople and their managers, providing next-step suggestions for the sales team and coaching recommendations based on pipeline analysis for ...

Microsoft on Monday introduced new Microsoft Dynamics 365 'Copilot' artificial intelligence (AI) capabilities to help sales teams.

Microsoft is readying its next wave of Dynamics 365 CRM and ERP apps and updates. Officials provided partners with a three-day preview of some of what to expect with the July 2017 refresh.

Microsoft's new agents include Sales Agent and Sales Chat Agent, accessible via Microsoft 365 Copilot and Copilot Chat. If you were hoping for product naming with a bit more humanity, well ...

Microsoft has rolled out an update for the Dynamics 365 Business Central, improving the translation module, and having the assisted setup module contain all setup capabilities, including guides.

Discover key features of Microsoft Dynamics 365, along with pricing details, pros and cons, and how it compares with top CRM competitors.