Zendesk, known primarily for its customer support software, has been expanding its offerings to cover more aspects of customer engagement. Zendesk Sell is one of the best CRM platforms on the market ...
SAN FRANCISCO--(BUSINESS WIRE)--Zendesk Inc. (NYSE:ZEN) today announced it has launched the first customer support solution designed for Microsoft Office 365 Groups that enables fluid conversations ...
The report shows the benefits AI already has on employee services: 95% of IT leaders say they've seen measurable improvements ...
AUSTIN, Texas, June 11, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (Customer Experience) technology and services innovator, today announced the expansion of its ...