Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

In a recent scholarly article, Siva Prasad Sunkara offers an incisive exploration of how Artificial Intelligence (AI) is revolutionizing Customer Relationship Management (CRM) and Enterprise Resource ...

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

Overview: Cloud ERP adoption is accelerating in 2025 as companies shift from legacy systems to scalable, AI-powered platforms ...

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint and Zoho answer the question: What is CRM in 2026?

SAN FRANCISCO--(BUSINESS WIRE)--SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced it has been named a finalist for Customer Experience Solution of ...

In today's rapidly evolving field service sector, the difference between success and failure often hinges on a simple yet crucial element: the integration of technology. Imagine a scenario where a ...

Komal Goyal is CEO of 6e Technologies, a Global IT Advisory & Consulting firm in Oracle Cloud, E-Business Suite and Government Consulting. Every organization I work with is pushing hard for efficiency ...