From monologues to dialogues, AI enables businesses to shift customer experience toward real-time intent, context, and conversational engagement.

Digital transformation isn't just about AI or platforms—it's about having the right people, cultural mindset and team ...

Most organizations still find data to be the major source of frustration for their digital transformation journeys.

We talk to Chris Gorton, EMEA managing director at Syniti, about how to prepare data for digital transformation.

Many executives, and even my family, ask me, "What does a chief data or digital officer actually do?" My answer is simple: I ...

Ritavan, entrepreneurial technology leader and the author of Data Impact, challenges the corporate obsession with “digital transformation.” He unpacks why the transformation metaphor misleads ...

However, digital leaders must respond to the demands for AI transformation. Rahul Todkar, head of data and AI at travel specialist Tripadvisor, told ZDNET the right approach is clear: don't panic.

Data transformation startup Coalesce Automation Inc. has revealed how it is planning to scale its business, unveiling an ambitious roadmap to coincide with its biggest funding round yet. The ...

Data center transformation initiatives include upgrading cybersecurity frameworks with zero-trust architectures, encryption technologies, and AI-powered threat detection systems.

At a time when the Army is racing to modernize its systems and decision-making processes, the Aviation and Missile Command ...

The Army is undergoing a significant transformation, shifting its focus to a data-centric approach to ensure warfighting ...