How will AI empower humans? Dr. Haiyi Zhu explores this topic and more in this second article in a series on AI visionaries. The impact of AI on customer experience is expected to be significant in ...

ActionBase – Human processes are business processes that generate a business outcome that is heavily dependent on interactions between people. These are also called “tacit interactions†by ...

As artificial intelligence advances, the relationship between humans and machines is evolving, moving from simple typed ...

AI has become a big part of the way many people work, learn, and teach. This includes AI’s ability to provide an individualised approach to education and help students develop their skills. A study by ...

Editor’s Note: This is part of a series called Inside the Lab, which gives audiences a first-hand look at the research laboratories at the University of Chicago and the scholars who are tackling some ...

Customer service leaders face increased challenges of gaining efficiencies while still improving the customer experience (CX). While artificial intelligence (AI) and automation have gained significant ...

A new study has developed a powerful computational method that can detect how genes interact with each other to influence ...