Massive volumes of unstructured data are produced every minute. It's extremely difficult to manage and analyze this data to identify what is pertinent. But with text analytics tools, businesses can ...

Text analytics is focused on extracting key pieces of information from conversations. By understanding the language, the context, and how language is used in everyday conversations, text analytics ...

Retail and CPG brands face an incredibly complex sales and marketing landscape, with channels ranging from traditional brick and mortar stores to e-commerce – and the latter growing fast. Every day ...

The worldwide text analytics market is projected to reach $29.42 billion by 2030, growing at a CAGR of 17.8% from 2021 to 2030, according to Allied Market Research. Text analytics identifies trends, ...

Fueled by advancing technology, Voice of the Customer programs allow organizations to gain real-time CX insights. Learn more. The use of technologies like natural language processing (NLP) and ...

As a company that offers a lot of products or services, wouldn’t it be nice to know exactly which ones your customers are talking about? If you had an idea of what they like and don’t like, you could ...

Open text analysis empowers companies to harness AI, scale insights and deliver better customer experiences to improve retention and growth. Delivering superior customer experiences (CX) is a powerful ...

Natural language processing (NLP) has dozens of applications, from drug discovery to data categorization to robotic process automation. But nowhere has its benefits been more evident than in customer ...

New Delhi, November 5, 2020 – Microsoft has announced the addition of Hindi as the latest language under its Text Analytics service to further support businesses and organizations with customer ...