Salesforce CEO Marc Benioff has made himself a cheerleader for AI’s potential to disrupt work while also laying off staff.

Salesforce has cut 4,000 customer support jobs and replaced them with artificial intelligence (AI) agents, CEO Marc Benioff said recently.

Salesforce has grown a lot in 2025. Companies are using it not just for managing sales or customer data but also to make employees’ work smoother and more productive. Big […] ...

Salesforce has cut 4,000 of its customer support roles, CEO Marc Benioff said in a recent interview. Here's what we know.

AI agents have been a boost for productivity at Salesforce, Benioff said.

Salesforce CEO Marc Benioff says up to 50% of the work in key departments is being done by AI. So what's that mean for up to 50% of human employees?

Salesforce CEO Marc Benioff cuts nearly 4,000 customer service jobs in favor of AI agents, but insists humans are still ...

Salesforce is laying off 262 workers from its San Francisco headquarters, it revealed Tuesday - a cut that comes as CEO Marc ...

AI’s threat to enterprise software, cloud’s room for growth and companies jumping into new markets were some of the big ...

New study ranks global companies based on their pet-friendly workplace policies including allowing pets at work, pet leave, ...

Last week, Salesforce Chief Executive Marc Benioff said the San Francisco software giant was able to shrink the number of ...