Workiva Inc. , a leading, AI-powered platform for transparency, accountability, and trust, today announced the appointment of Deepak Bharadwaj as EVP & Chief Product Officer. In his role, Bharadwaj ...
The opportunity and challenge for brands is to use AI not just as automation, but as a way to make every interaction smarter, ...
The Professional Association of Résumé Writers and Career Coaches (PARWCC) just announced the launch of its Interview Coaching Bundle, the industry's first unified training track designed to prepare ...
The idea that companies must “delight” their customers has become so entrenched that managers rarely examine it. But ask yourself this: How often does someone patronize a company specifically because ...
A better way to drive growth and profitability by Scott Magids, Alan Zorfas and Daniel Leemon When companies connect with customers’ emotions, the payoff can be huge. Consider these examples: After a ...
Improve customer relations in 30 days with a simple, proven system. Learn why businesses lose customers, how to fix response times, build a single source of truth, and use CRM to drive loyalty and ...
Discover how to leverage customer archetypes to supercharge your marketing. Learn to identify, create, and use these tools for better ROI. Think of customer archetypes as your secret weapon in the ...
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