Most AI projects fail fast — except in CX. Here’s why customer experience teams are the ones actually closing the GenAI ...

A critical look at why the bike industry still behaves like a dinosaur, repeatedly running into the same problems. The real ...

Five hidden Excel rules show helper columns, LET, and LAMBDA in action, cutting errors and making updates quick for any ...

Before it took over her life, Leila Gharani mostly took Microsoft Excel for granted. She was working on a process optimization project for a large paper-products manufacturer—a job that, to hear her ...

UK inflation fell to 3.6% in October, the first time price growth slowed since May. While inflation looks to be starting to fall closer to the Bank of England’s target of 2%, there is still a lot of ...

Heading into the third year of governance, the ruling Unity Party led by President Joseph Boakai unraveled targets in hopes of assessing its direction. This coming on the heels of its 2023 election ...