One mobile customer was handed an instant boost worth £200 after texting a five-digit number shared by Martin Lewis.
Virgin Media O2 has made the pledge to donate 12,000 mobile phones to Brits that need them. In 2025, the organisation gave away 12,000 phones to those experiencing financial hardship, in their effort ...
The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing the use of AI to reduce complaints.
This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...
There's also a tempting £4,000 prize up for grabs VIRGIN Media and O2 customers could bag an entire year of free broadband or mobile billing. The twinned network giants have unleashed a flurry of ...
Customers with the UK's largest mobile networks are being warned to update their devices "as soon as possible" or risk losing mobile internet access altogether. O2 has announced it will be shutting ...
Final warning issued: O2 has released a final alert to customers using older mobile devices that rely on 3G technology. The provider, now part of Virgin Media O2, plans to complete the total ...
A tech security engineer exposed a potentially serious flaw within the T-Mobile rewards program that lists all customer phone numbers. In a recent LinkedIn post, he showed a screenshot of this list ...
This is the first of a series of ads to be launched in the coming months, with the aim of bringing all O2 Priority benefits together. The ad aims to showcase a connection between Oldman and the viewer ...
You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...
Passing on the classic 555 number, “Stranger Things” is the latest show to offer Easter eggs for viewers who try to call a fictional character. By Victor Mather In the final season of the Netflix hit ...
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