NICE Workforce Management
NICE Workforce Management
7 viewsAug 24, 2023
capterra.co.uk
We’re honored to be named Best Workforce Engagement Management (WEM) Platform at the 2025 CX Awards by CX Today. This award recognizes how NiCE CXone Mpower brings together AI-driven forecasting, quality, coaching, and performance into one intelligent platform, helping organizations optimize in real time, empower employees, and elevate CX. Thank you to our customers, partners, and teams for driving innovation forward with us. #CXoneMpower #WEM | NiCE
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We’re honored to be named Best Workforce Engagement Managem…
166 views5 months ago
FacebookNiCE
Wondering how to navigate workforce management in today's digital era? Join us for an insightful discussion with industry expert Donna Fluss, President of DMG Consulting LLC, as we explore the challenges facing WFM in the age of digital contact centers. Register now >> https://okt.to/ptm0ID #NICETalk #CustomerExperience #ContactCenter | NiCE | Facebook
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Wondering how to navigate workforce management in today's …
55 views1 week ago
FacebookNiCE
nice work | Builder Studio
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nice work | Builder Studio
2.1M viewsJul 8, 2020
FacebookBuilder Studio
NEXT WEEK! Learn how CXone Mpower orchestrates AI-powered workflows, agents, and knowledge to achieve the C-suite’s ultimate goals—lower costs and higher satisfaction on a massive scale. Join our webinar series  from February 25-27 with Metrigy's Robin Gareiss, Constellation Research, Inc.'s Liz Miller, and Opus Research's Amy Stapleton. Register before time runs out: https://bit.ly/4h41zI8 #CXoneMpower #ArtificialIntelligence | NiCE | Facebook
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NEXT WEEK! Learn how CXone Mpower orchestrates AI-powered …
40 views3 weeks ago
FacebookNiCE
Create seamless self-service opportunities with CXone Expert, our intuitive knowledge management system. From search engines to community forums, Expert ensures accurate, up-to-date, and consistent information is fed to your customers, making the right self-service answers easier to find. Empower your customers and agents with Expert – learn more >> https://okt.to/Pcz4Ak #CustomerExperience #ArtificialIntelligence | NiCE | Facebook
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Create seamless self-service opportunities with CXone Expert, …
70 views2 weeks ago
FacebookNiCE
Smarter Scheduling. Happier Agents. Better CX. | CXone Mpower WFM
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